Out of This World Agenda at Level Up 23

"Together Towards Tomorrow" - Collaborative Education That Learns From the Past While Looking to the Future

You will find the same great content you've come to expect from MAC in the past...  plus some. MAC took the spirit of 'leveling up" to heart and increased the overall number of sessions offered. To fit them all in, we have utilized tracks. You won't be able to see everything. We encourage you to bring a teammate or three so your organization doesn't miss a single important session. 

Planned Agenda Topics

The agenda for Level Up 23 is still being crafted. Details will be released as we know them. Some sessions being crafted include the following topics.*

  • Visa Sessions
  • Mastercard Sessions
  • “Navigating the CBD Stalemate: Finding a Path Forward in an Uncertain Market"
  • Working with Merchants Who Have Non-Traditional Bank Accounts
  • "Opportunity in Times of Change: How to Use Innovation in Times of Uncertainty"
  • Compelling Evidence
  • Data integrity in the Risk Dept
  • How to Survive an Audit
  • MCC Codes Changes and Trends
  • Microtransactional Fraud
  • Bank Panel - Trends and Hot Topics
  • Payment Facilitator Pain Points
  • Merchant Recruiting & Legal Concerns
  • Federal and State regulations update
  • How to turn your sales agents into Risk Allies
  • Mobile Wallets - Fraud Trends & How to Mitigate
  • Small Portfolio ISO's Panel
  • Anti-Money Laundering
  • Chargebacks Panel
  • The Impacts of a Downturn in the Economy

* The agenda is tentative is subject to change

Scheduled Agenda

Monday - March 27th

9:00
AM - 3:00
PM
Committee Meetings
4:00
PM - 6:00
PM
Trivia Night

Come in on Monday and join the MAC community for a bit of fun before the conference officially begins. We'll have a cash bar and apps.... plus lots of prizes to give out. 

Tuesday- March 28th

8:00
AM 
Registration Opens
4:00
PM - 6:00
PM
Coffee Connect

A huge hit from our Virtual Conference is back in-person. Grab some coffee and say good morning to old friends ... or make new ones. Coffee Connect is a friendly way to talk about the upcoming conference.
8:00
AM - 10:00
PM
Breakfast Fuel Up

A successful launch begins with the right fuel. Make sure you grab some coffee and a quick bite.
10:00
AM - 10:15
AM
3... 2... 1... Let's Launch Level Up!

Join us on the Launch Pad Stage as we hear from MAC's Leaders preparing us for a successful conference journey. 
10:15
AM - 11:15
AM
KEYNOTE - Opportunity in Times of Change: How to Use Innovation in Times of Uncertainty
Nir Bashan: Author, The Creator Mindset

During the last 18 months, the world has minted more millionaires than in any time ever in history. And at the same time, historic change threatens to derail how we move together toward tomorrow.  With unprecedented inflation, retail spending at an all-time low, and the Fed keeping us on the edge of our seats with rates, what can we do to ensure the integrity of the payment processing ecosystem?

Well, it turns out there is one thing that helps more than anything during times of crisis and unprecedented change:

And that is innovation and creativity.

In a thoroughly original and captivating keynote, Nir discusses how creativity and innovation are recession-proof.  Inflation-proof.  And are the perfect antidote to change and lack of stability in our industry today.

Nir prepares attendees to have 8 solid items at their disposal anytime they encounter monumental change. Almost like a Swiss army knife of tools ready for whatever may come. And the foundation of these specific tools is deeply rooted in creativity & innovation.  Allowing the audience to take away unconventional actionable items that will surprise and delight for years to come.
11:15
AM - 11:25
AM
Break

Time to recharge the ship's batteries after that exhilarating keynote.
11:15
AM - 12:10
PM
Card Brand Session

The scouts are still exploring this planet and will have a report back soon. 
12:10
PM - 12:25
PM
Solar Flare - Main Stage

Session Details TBD 
12:25
PM - 1:40
PM

Lunch & Sponsor System

Lunchtime - a great time to swing by partner tables orbiting the conference. Tell them "thank you" for being a valuable contributor to the payments ecosystem and the MAC community. Before you head to lunch, work on your MAC Gamification challenges. 
1:10
PM -
1:40
PM
Young Professionals Meet & Greet

All are welcome! Join us for a mini-session during the lunch break designed to help you and your career. Afterward, meet others new to the industry. 
Session - "How Young Professionals Can Treat 'Conference' Like a Verb and Not a Chore"
Speaker - Liz Pike - Founder, Green Rhino Recruitment
1:40
PM - 2:25
PM
Card Brand Update

The scouts are still exploring this planet and will have a report back soon. 
2:25
PM - 2:40
PM
Solar Flare - Main Stage

Session Details TBD 
2:40
PM - 2:55
PM
Break

Refuel. Recharge. Reconnect.
2:55
PM - 3:40
PM
Card Brand Update

The comm links are being aligned and we'll have the session details reported soon.
3:40
PM - 3:55
PM
Solar Flare - Main Stage

Session Details TBD
3:55
PM - 4:15
PM
MAC Awards - Your MAC - The Future of MAC 

Please join us as we give big thanks to some very deserving MAC volunteers who help make your association awesome. Then, we'll hear from MAC's leaders as they give insight into MAC's future. 
4:15
PM - 4:30
PM
Break

Refuel. Recharge. Reconnect.
4:30
PM - 5:15
PM
Card Brand Session

The rover has landed and will report back soon on how the session details look.
4:30
PM - 5:15
PM
Solar Flare  - Main Stage

Session Details TBD

* Pick up your reception drink tickets after this last session
5:30
PM - 7:00
PM
Opening Reception 

Dock your ship at the space station and join the risk & compliance community for drinks and community as we gather after a successful first day. 

Wednesday - March 29th

<- Pick your orbit path. You are welcome to jump back and forth between two equally sized and equally awesome sets of sessions. There will be time after each session to journey to the other stage next door. ->

LUNAR STAGE

GALAXY STAGE

8:00
AM - 8:10
AM
Together Towards Tomorrow

Welcome to Day 2. 
Together Towards Tomorrow

Welcome to Day 2. 
8:10
AM - 8:55
AM
Session Title TBD

The session description jumped into a black hole but we'll catch up to it shortly.
The ACH Audit Final Exam:  What is Your GPA?

Attend this session and assess where your organization scores during the ACH Audit Final Exam .

Are you a high-achieving Valedictorian, an average C-Student, or on Academic Probation?! Learn how to improve your grades and aspire to be at the top of your class with the ACH Audit requirements.

Speaker: 
Pam Rodriguez, Chief Operating Officer - Southern Financial Exchange
9:00
AM - 9:15
AM
Solar Flare

Session Details TBD
Solar Flare

Session Details TBD
9:20
AM - 10:05
AM
Session Title TBD

Scientists are currently upgrading this session's planet status.
Small Crew & Big Adventures - How Small ISOs Can Maximize Their Efforts

The session description got caught on one of the rings of Saturn. We'll have it soon.
10:05
AM - 10:25
AM
Break

Refuel. Recharge. Reconnect.
Break

Refuel. Recharge. Reconnect.
10:25
AM - 11:10
AM
Session Title TBD

The session description is on the dark side of the moon and will be visible soon.
Session Title TBD

The session description stopped to pick up some visitors and will be here soon.
11:15
AM - 11:30
AM
Solar Flare

Session Details TBD
Solar Flare

Session Details TBD
11:30
AM - 1:30
PM
Lunch & Sponsor System

Lunchtime is a great time to swing by partner tables orbiting the conference. Tell them "thank you" for being a valuable contributor to the payments ecosystem and the MAC community. Before you head to lunch, work on your MAC Gamification challenges. 
1:00
PM - 1:45
PM
Session Title TBD

The session description writers were distracted by a solar eclipse but promised to have the description soon.
Session Title TBD

The scouts are still exploring this planet and will have a report back soon. 
1:50
PM - 
2:05
PM
Solar Flare

Session Details TBD
Solar Flare

Session Details TBD
2:05
PM - 
2:50
PM
Session Title TBD

The comm links are being aligned and we'll have the session details reported soon.
Session Title TBD

The rover has landed and will report back soon on how the session details look.
2:55
PM - 
3:10
PM
Solar Flare

Session Details TBD
Solar Flare

Session Details TBD
3:10
PM - 
3:30
PM

Break

Refuel. Recharge. Reconnect.

Break

Refuel. Recharge. Reconnect.
3:30
PM - 
4:15
PM

Session Title TBD

The space dust is being cleared away and the session description will be released soon.

Session Title TBD

The session description jumped into a black hole but we'll catch up to it shortly.
4:20
PM - 
4:35
PM

Solar Flare

Session Details TBD

Solar Flare

Session Details TBD
4:40
PM - 
5:25
PM

Sesstion Title Coming Soon

Scientists are currently upgrading this session's planet status.

Session Title Coming Soon

The session description got caught on one of the rings of Saturn. We'll have it soon.
5:30
PM -
6:30
PM

Volunteer Reception - Volunteer Room Sponsored by G2

Thank you, MAC volunteers! MAC is a volunteer-fueled association and our success is tied to your efforts. Please join us in the Volunteer Lounge to say thank you. 

Thursday - March 30th

9:00
AM -
9:05
AM
Day 3 Starts - The Journey Back Home

Welcome to the final journey. We'll gather back on a single main stage this morning to get our flight plans for the return visit. 
9:05
PM -
10:05
AM
Keynote: Following the Money - Session to Be Announced Soon

The Command Center will be announcing the details to our final keynote soon. 
10:05
AM -
10:20
AM
Solar Flare - Main Stage

Session Details TBD
10:20
AM -
10:35
AM

Break

Refuel. Recharge. Reconnect.

10:35
AM -
11:20
AM

Card Brand Session

The session description writers were distracted by a solar eclipse but promised to have the description soon.

11:20
AM -
11:35
AM

Solar Flare - Main Stage

Session Details TBD

11:35
AM -
11:50
AM

Break

Refuel. Recharge. Reconnect.

11:50
AM -
12:35
PM

Card Brand Session

The session description is on the dark side of the moon and will be visible soon.

12:35
PM -
1:30
PM

Boxed Lunches & Roundtable

MAC was founded on the idea of a collaborative community as members swapped their toughest cases and discussed the fraud trends they were seeing hitting their portfolios. Level Up keeps the tradition going with the annual Roundtable. Bring your questions, discuss what keeps you up at night, and share your insights. Conference speakers, industry experts, and solution providers will also be there to provide tips, insights, and best practices. 

1:30
PM

END

Time to land the ships back at home base, say goodbye to your fellow explorers, and return home to tell everyone about the knowledge you picked up on this journey.

2:00
PM -
6:00
PM

Board of Directors Meeting